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I build resilient, agentic systems that turn complex problems into compounding scale.

Hi, I’m Arvind Kannan — an engineer who treats every new domain, language, and stack as the next puzzle to solve. Over 11+ years across support, automation, integration, and complex solution delivery, I’ve learned to be language-agnostic, framework-fluid, and problem-first. I love jumping into uncharted territory, partnering with sharp teams, and shipping systems that quietly do the hard work at scale — increasingly powered by agentic and AI-native patterns.

  • 11+Years engineering
  • 2Countries delivered in
  • ∞Stacks & problems
Explore my work Get in touch

01 — About

Curious by default. Calm under complexity.

I’m drawn to new challenges and unfamiliar stacks. Every domain — ERP, healthcare, integrations, internal platforms — has its own language and constraints, and I enjoy learning them quickly enough to ship something useful, then iterating with the team.

My approach is deliberately language-agnostic and tool-pragmatic. I choose the right runtime, framework, and pattern for the problem — not the other way around. Lately, that means a lot of agentic workflows, AI-augmented automation, and event-driven integration alongside the classics.

I care about reliability, clarity, and scale. The systems I’m most proud of are the ones you don’t notice — they just keep working as the business grows.

02 — Experience

Career timeline

11+ years, two companies, one through-line: turning hard problems into systems that scale.

  1. Synapxe

    Current

    Lead Engineer · Capability Enablement

    2023 — Present · Singapore · Healthcare IT

    Playing a pivotal role in transforming healthcare operations through innovative engineering. Designing AI-infused platforms and automation pipelines that give project, application, and infrastructure teams a unified, proactive view of hundreds of healthcare applications across Singapore.

    • Agentic AI
    • Gen-AI
    • PWA
    • Automation
    • Ansible
    • CrowdStrike
    • Data Pipelines
    • 100shealthcare apps unified
    • Millionsvuln records processed
    • Human-in-loopAI remediation
    Key work & impact
    • Spearheaded the design and development of OneClick Portal, an AI-infused Progressive Web Application (PWA) built from scratch to provide a unified operational view for project, application, and infrastructure teams supporting hundreds of healthcare applications across Singapore. The platform acts as a centralized operational hub while backend automation pipelines and AI-driven processes continuously analyse operational data, trigger workflows, and enable proactive healthcare IT operations.
    • Designed and architected end-to-end vulnerability data pipelines integrating CrowdStrike and multiple enterprise data sources, processing millions of records to deliver actionable insights to application and infrastructure teams. Built intelligent monitoring to proactively identify SLA risks, correlate vulnerabilities with servers and systems, and give management real-time visibility into the security posture of critical healthcare environments.
    • Leveraged CVE-based findings and Ansible-driven automation to build automated remediation workflows for patching and vulnerability management. Integrated AI-driven analysis to prioritize risks and automate repetitive remediation while maintaining a human-in-the-loop governance model through the PWA — enabling teams to review, approve, and monitor automated actions effectively.
    • Automated daily activities, enabling better resource allocation and reducing KTLO budget errors.
    • Built an inventory module for the Infra team, simplifying server tracking and reducing turnaround times.
    • Leveraged Gen-AI models for advanced data insights, improving understanding and accuracy in data management.

  2. Ramco Systems

    9 yrs · 3 roles

    Programmer → Senior Developer → Lead Developer

    2014 — 2023 · Chennai → Singapore · Enterprise ERP

    A near-decade journey growing through three grades at one company — from automating ERP support to architecting AI/vision products and driving the innovation roadmap. Each promotion expanded the scope from modules, to standalone systems, to platforms.

    • React
    • Java
    • Docker
    • Facial Recognition
    • IoT
    • Bot Framework
    • Elasticsearch
    • Low-Code / No-Code
    • WSO2
    1. Lead Developer 2020 — 2023

      Innovation · Platform · Product Engineering · Chennai → Singapore

      Key work & impact
      • Responsible for identifying new and emerging technologies, from ideation to prototyping and adoption, working closely with business units and clients.
      • Added a Biometric Fingerprint module to the existing facial based system to enable multi-way authentication of a person's identity.
      • Scaled up the Facial Recognition Attendance & Access Control system to support high transactional rates during peak times, enabling clients to handle 60% more throughput.
      • Built a Rule-Engine Designer React component that can be embedded into existing product screens, letting users and product owners configure rules visually via drag and drop.
      • Built a Formula Builder visual UI/UX designer as a React component embeddable into existing UIs for end users to configure formulas without code.
      • Designed and developed an Actionable Mail Framework (OAM/AMP card based) enabling transactions to be processed directly via email clicks.
      • Built in-house models to enrich the organization's innovations roadmap.
      • Drove ideation of a co-existence strategy for modernizing the existing low-code / no-code platform to adopt modern architecture.
      • Built a low-code tool to design conversational bot flows for business users with zero coding knowledge, boosting adoption of the in-house bot framework.
      • Conceptualized a Low-Code No-Code platform designer for modernizing the legacy Ramco development platform.
      • Implemented facial-based ARS / Access Control for 4 top-named organizations as part of TNA system implementation.
      • Led a team building a live agent chat platform using open source libraries.
      • Revamped existing build stages by introducing an automated pipeline — docker image and standard artefact builds — eliminating manual intervention and improving build quality.
    2. Senior Developer 2017 — 2020

      Product Engineering · Integrations · AI / Vision · Chennai

      Key work & impact
      • Co-developed an attendance system using facial recognition (frictionless access control) — RamcoGEEKK — integrated with Ramco HRMS, including geo-fencing, QR-code and voice fallbacks for regions where facial is not legally allowed.
      • Developed a pandemic control system integrating the facial attendance system with edge IoT devices and policy-based restriction control.
      • Architected and developed a standalone portal system integrating with the existing ERP, enabling clients to scale usage by up to 40% over legacy systems.
      • Contributed to the Bots Framework development.
      • Integrated and fully automated Ramco ERP modules with Cogent's Synergy CRM for Hitachi Payment Services as part of supply-chain automation — drastically reducing turnaround time for maintenance activities.
      • Built prototypes for OCR and image recognition.
      • Containerized the Java framework API process — fully automated packaging with one-click setup via Docker Compose.
    3. Programmer 2014 — 2017

      Support Engineering · ERP Automation · Chennai

      Key work & impact
      • Responsible for improving user productivity by introducing automation across various modules for ERP customers.
      • Designed and delivered an internal chatbot as part of innovations PoC using Microsoft Bot Framework and MS-LUIS.
      • Developed an internal ChatBot using Microsoft Bot Framework.
      • Integrated ERP modules with 3rd parties using RESTful services.
      • Fully automated the monthly mailing system for all support projects — saving 1 man-week by eliminating manual intervention and triggering communication mails based on customers' periodical ticket counts.
      • Part of the Ramco HCM API Infra Framework team using Java and WSO2.
      • Responsible for adding new REST API endpoints for business process modules.
      • Developed a dashboard application using JIRA ticket data, segregating details by business unit and module so management had a clear picture of day-to-day support queues.
      • Designed a quick-search FAQ engine using Elasticsearch over existing JIRA support tickets to surface similar issues and suggest actions — cutting nearly 40% of the time spent by L1/L2 teams before ticket assignment.

03 — Skills

How I work

Patterns and capabilities I bring — independent of any single stack.

⚙️

Automation at scale

Designing frameworks that reduce manual toil and make the right thing the easy thing.

🔌

Integration engineering

Event-driven, API-first integrations that keep enterprise systems honest and in sync.

🤖

Agentic & AI-native

Composing LLMs, tools, and workflows into agents that solve real operational problems.

🧭

Solution delivery

Translating ambiguous requirements into scoped, shippable, measurable outcomes.

🛡️

Reliability & support

Production-grade thinking: observability, runbooks, blast-radius control, learning loops.

🧪

Language-agnostic

Comfortable picking up the stack the problem deserves — and getting productive fast.

04 — Education

Education

The foundation behind the systems thinking and problem solving.

B.Tech, Engineering

Bachelor’s Degree

Meenakshi Sundararajan Engineering College

Strong foundation in engineering fundamentals, systems thinking, and problem solving — the base for everything I’ve built since.

  • Engineering Fundamentals
  • Systems Thinking
  • Problem Solving

05 — Work

Selected work areas

Themes today. Case studies, metrics, and architecture deep dives will land here.

Automation

Automation programs

Reusable foundations that reduce manual effort and keep teams in flow.

Integration

Integration engineering

Connecting systems of record with the systems of work that actually run the business.

Delivery

Complex solution delivery

Owning solutions end-to-end in environments where resilience is non-negotiable.

Agentic

Agentic experiments

Prototyping LLM-driven agents that take real actions, safely and observably.

Coming soon

Deep-dive case studies

Reserved slot for full project narratives with context, decisions, and outcomes.

06 — Writing

Writing & notes

Long-form thinking on engineering, automation, and agentic systems.

Medium

Essays on Medium

Engineering notes, integration patterns, and lessons from the field.
Substack

Substack newsletter

Periodic dispatches on agentic systems, automation, and what’s shifting next.
GitHub

Code & experiments

Open source experiments, prototypes, and weekend tinkering.

07 — Contact

Let’s build something meaningful.

Open to engineering leadership, advisory, and ambitious collaborations.

arvind_kannan@zohomail.com Message on LinkedIn